Policies

How to Purchase:

            To make a purchase, please contact us at (805) 845-4287 or email Mike@industrywinemerchant.com so we can get your name, billing address, shipping address, and credit card information. We accept Visa, MasterCard, Discover, and American Express. We may request that you send copies of your credit card and driver’s license.

 

Terms of Sale:

            All sales are final. If there is a problem with your order, contact us at (805) 845-4287 or email Mike@industrywinemerchant.com and we will work to resolve the problem with you.

 

Minimum Age Requirement:

            Customers must be at least 21 years of age to place an order, and a person who is at least 21 years old must sign for the delivery.

 

Shipping, Delivery, Insurance and Taxes:

            All shipping is made from our refrigerated facility in Goleta, California. There is no charge for delivery in Santa Barbara County, California between Monday and Friday. If you would like wine delivered on the weekend, please contact us via email and we will do our best to make arrangements. Shipments elsewhere are sent by UPS at the customer’s expense. Orders are not shipped to Post Office or private mailboxes. Include any special shipping instructions in your order, including desired delivery deadlines, and we will seek to accommodate your request. Because of these states respective laws,please note that IWM only ships to the following states: Alaska, California, Washington D.C., Idaho, Louisiana, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, Virginia, West Virginia, Wyoming.

            The customer insures the wine from IWM’s warehouse to the customer’s shipping address. Because it may be difficult to replace particular wines if they are lost or damaged in shipment, the customer may wish to obtain additional insurance above their purchase price.

            Sales tax will be charged to retail customers. Wholesale customers should provide a copy of their resale certificate along with a filled out credit application.

 

Privacy:

            We strive to maintain the privacy of your personal information and do not make it available for use by third parties.

 

Website Terms of Use:

 

            This website is provided by Industry Wine Merchant, LLC. (IWM). By accessing the IWM website (the “Site”), you are indicating your acknowledgement and acceptance of these Terms of Use. These Terms of Use are subject to change by IWM at any time in its discretion. Your use of this Site after such changes are implemented constitutes your acknowledgement and acceptance of the changes. Please consult these Terms of Use regularly.

 

Restrictions of Use:

            All material included on this Site, and any other Site owned, operated, licensed or controlled by IWM, such as text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations and software (the “Content”), is the property of IWM, its subsidiaries, affiliated companies and/or third-party licensors and is protected by United States and international copyright laws. Modification or use of the Content except as expressly provided in these Terms of Use violates IWM’s intellectual property rights.

           

  1. The Content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without prior written consent of IWM, except that:

  2. You may download, print, distribute, and use pages from the Site for you own informational, non-commercial purposes, but not for commercial use or general distribution.

  3. Any copies of documents or pages from the Site must not alter the original Site content and must include the IWM copyright notice: © 2015 IWM Incorporated. All Rights Reserved.

  4. You may link to this site provided that the link does not falsely imply or suggest that IWM has endorsed or is affiliated with the linked Site.

 

The Content and the functionality of the Site may be updated or changed at any time without prior notice. In addition, if IWM becomes aware that you are copying, modifying or distributing the Content of the Site other than for the permitted uses of the Site, IWM reserves the right to revoke your right to these permitted uses.

 

Proprietary Information Consent:

            If you wish to use material contained on this Site other than for your individual review and individual educational purposes, and the copyright ownership of such material is held by a third party, then you must secure the permission of such third party in order to use such material. If you are not a customer of IWM and wish to download and use any information contained in this Site other than for your individual review and individual educational purposes or in connection with your customer relationship or potential customer relationship with IWM, send a request with your proposed use to Mike@industrywinemerchant.com, so that the webmaster may evaluate your proposed use of IWM’s Site Content.

           

            If the Webmaster approves your request to IWM’s Site Content, you are granted permission to view, use, reproduce, copy, and distribute documents within IWM’s Site for the sale purposes specified in your Request form. You agree to all terms below:

  1. Not to modify the documents, publications or graphics

  2. Not to quote materials out of context

  3. To retain and display the copyright notice of IWM on such Content

 

IWM shall have the right to monitor use of this Site to determine compliance with these Terms of Use, revoke its consent at any time and you shall immediately cease any further use of the IWM Site Content. The foregoing consent does not include permission to copy the design elements, look and feel or layout of IWM’s Site. Subject to the further terms set forth above, you assume all risks concerning the suitability and accuracy of the information within IWM’s Site which you propose to use, subject to IWM’s consent.

 

Prohibited Conduct:

Users of the Site must not:

  1. Monitor, gather or copy any Content on this Site by using any robot, “bot,” spider, crawler, spyware, engine, device, software, extraction tool or any other automatic device, utility or manual process of any kind.

  2. Frame or utilize framing techniques to enclose any trademark or other proprietary information (including, without limitation, any images, text or page layout).

  3. Engage in any activities through or in connection with this Site that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, abusive, or that violate any right of any third party.

  4. Attempt to circumvent the security systems of the Site.

  5. Attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any IWM server

  6. Attempt to use the Site for any purposes other than those intended by IWM, as determined by IWM in its sole discretion.

  7. Upload or submit any data or information that contains viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment.

  8. Engage in any activity that interferes with a user’s access to this Site or the proper operation of this Site. You also agree that, in using this Site, you will not impersonate any person or entity.

 

Disclaimer:

            IWM cannot guarantee that the site or its content is error free and IWM makes no representations about the technical accuracy or functionality of the Site or that the Content is accurate, error free or up to date.

            THIS SITE IS PROVIDED BY IWM ON AN “AS IS” AND “AS AVAILABLE” BASIS. IWM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FINES FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS OR INTELLECTUAL PROPERTY. YOU EXPRESSELY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. IWM DOES NOT WARRANT THAT THE INFORMATION IN THIS SITE IS ACCURATE, RELIABLE, UP TO DATE, OR CORRECT, THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND IWM MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU, AND NOT IWM, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. IWM MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILIITY OR RESPONSIBILITY FOR ERRORS OR OMISSION IN SUCH CONTENT.

 

Limitation of Liability:

            Neither IWM, any of its affiliates, directors, officers and employees, nor any party involved in creating, producing or delivering the Site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the site or the operation of the Site or failure of the Site to operate. In no event shall IWM be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages or any damages whatsoever, even if IWM has been previously advised of the possibility of such damages, whether in an action in contract, negligence, or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from this Site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Your acceptance of this limitation of liability is an essential term of this agreement and the parties acknowledge that IWM would not grant access to the Site without your agreement to this term.

 

Intellectual Property:

            You should assume that everything you see and read on the Site is proprietary information protected by copyright or trademark unless otherwise noted, and may not be used except as provided in the Terms of Use or with the written permission of IWM. Nothing posted on this site grants a license to any IWM trademarks, copyrights or their intellectual property rights, whether by implication, estoppel or otherwise.

 

Third Party Trademarks:

            Trademarks displayed on this Site not owned by IWM are the property of their respective owners, who may or may not be affiliated with IWM. Nothing contained on this Site should be construed as granting any license or right to use any third party that may own the trademarks. Your use of the trademarks, or any other Content on the Site, except as provided in these Terms of Use, is strictly prohibited. We ask that you respect these rights.

 

Linked Sites:

            This site may link to or be linked from other websites that are not maintained by, or related to IWM. IWM does not endorse, and is not responsible for, the content of any of those third-party websites.

 

Sales of Services:

            All sales of services are subject to IWM’s standard terms and conditions of sale, a copy of which is available upon request.

 

International Use:

            IWM makes no representation that materials on this Site are appropriate or available for use in locations outside the United States. Access to this site from countries or territories where such access is illegal is prohibited. Those who choose to access this site outside the United States do so on their own initiative and are responsible for compliance with local laws.

 

Governing Laws:

            You agree that your use of this Site, this Agreement and any disputes relating thereto shall be governed in all respects by the laws of the State of California. Any dispute relating to this Agreement shall be resolved solely in the state courts located in Santa Barbara County, California.

 

IWM Trademarks

Thank you for visiting our Site. Please contact us at mike@industrywinemerchant.com